Advice Intelligence

FinTech will evolve quality financial advice

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Royal Commission sheds light into the flaws of archaic advice technology

The Royal Commission has shed light into the flaws of archaic technology that has been the backbone of the financial planning industry.

Incumbent technology providers have failed to measure up to today's regulatory environment and left much to be desired around the financial planning customer experience. This failure has exposed Licensees by allowing substantial, non-transparent human error.

In this whitepaper, we answer questions proposed by Ms Rowene Orr QC arisen from the sample case studies from recent Royal Commission hearings, explaining how FinTech will be the solution and the way forward.

Monitoring quality financial advice

Is it possible for financial services licensees to adequately monitor the quality of advice provided by employees and authorised representatives, where that advice is provided in a manual environment?

Rowene Orr QC (RI and M3 now IOOF) case study FSRC Module 2 - Day 19
 

Technology improvements

Are improvements in Technology the only way to ensure that Financial Advisers provide quality advice?

Rowene Orr QC (RI and M3 now IOOF) case study FSRC Module 2 - Day 19

Protecting consumers with compliance measures

How should financial services licensees ensure that customers of their authorised representatives are adequately protected?

Rowene Orr QC (RI and M3 now IOOF) case study FSRC Module 2 - Day 19